Staff handbook & responsibilities

Leadership principles

Officers must demonstrate integrity, honesty, respectful communication, fairness, consistency, accountability, confidentiality, teamwork, and responsible use of authority.

A leadership title is a responsibility—not permission to intimidate members. Leadership Is Earned Through Service.

Shinigami Commander

• Establishes clan direction and official policies.
• Appoints senior leadership and approves senior appointments.
• Reviews major disciplinary appeals when appropriate.
• Oversees operations and community growth.
• Holds final authority over organizational decisions.

Reaper General

• Oversees Captains and Lieutenants.
• Conducts leadership evaluations and approves eligible leadership promotions within authorized responsibilities.
• Reviews serious disciplinary cases.
• Coordinates leadership meetings and major events.
• Helps resolve staff disputes and reports operational concerns to the Commander.

Shadow Captain

• Manages assigned squads and organizes weekly gaming activities.
• Reviews recruitment and promotion recommendations.
• Mentors Lieutenants.
• Supports recruitment activities and reports operational concerns.
• Maintains a positive team environment.

Soul Lieutenant

• Welcomes and assists new members.
• Reviews applications and supports recruitment and tryouts.
• Moderates designated channels within authorized permissions.
• Documents violations objectively.
• Supports scheduled events and reports serious concerns to senior command.

Staff conduct

1. Follow all rules applicable to members and set a positive example.
2. Do not threaten, harass, intimidate, or retaliate against members.
3. Do not misuse private information for personal benefit.
4. Do not grant ranks to friends outside established procedures.
5. Do not handle appeals involving your own conduct.
6. Document serious moderation decisions objectively.
7. Respect real-life responsibilities and communicate when duties cannot be fulfilled.
8. Never demand passwords, private account access, or sensitive personal information.

Recruitment and other clans

Recruitment is encouraged, not mandatory. Staff may promote recruitment events and welcome applicants, but may not impose unofficial quotas or punish members for not recruiting.

Recruitment can be recognized as one contribution, but may not become a hidden promotion requirement.

Staff and members may participate in other gaming organizations. Do not share confidential clan information or misuse permissions. Competitive members must honor reasonable commitments they voluntarily accept.

Meetings and staff activity

One leadership meeting per week is recommended. Attendance is expected when reasonably possible, not regardless of circumstances. Officers should communicate conflicts when practical and receive relevant updates afterward.

Document important decisions in command channels. Necessary emergency decisions may be made outside scheduled meetings.

There is no universal minimum playtime requirement. If an officer cannot fulfill agreed responsibilities, discuss support, workload adjustment, temporary leave, or reassignment. Inactivity alone is not misconduct.

Conflicts of interest and authority abuse

Staff should not make final disciplinary decisions involving themselves, close personal disputes, or situations where impartiality is compromised.

Verified misuse of permissions may lead to immediate restriction while a fair investigation takes place. Serious violations can lead to removal from leadership or the clan.

Confidentiality

Reports, private member information, appeals, internal investigations, and completed staff forms must be accessible only to authorized personnel for legitimate purposes.

Do not share investigation records in public channels. This public handbook describes responsibilities and blank templates; it does not provide access to private staff records.

Lead with Honor. Serve with Integrity.